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VCE
The administrator at Universal Containers will create a custom field to track a specific Tier 2 support user on a case record.
What data type should be used when creating the custom field?
A. Lookup filter
B. Lookup relationship
C. Formula
D. Hierarchical relationship
Which two ways should Knowledge articles be used? (Choose two.)
A. To display Salesforce Answers.
B. To display for customer self-service.
C. To display Salesforce Solutions.
D. To resolve customer cases.
Which two settings can a System Administrator enable in the User Interface Setup? (Choose two.)
A. Related list hover links.
B. Printable list views
C. Customizable recent tags
D. Chatter Messenger for specific users