Universal Containers wants sales reps to see the industry, annual revenue, and account owner at a glance on their mobile device. This information should be located at the top of the account record.
What feature should the Administrator configure to meet this requirement?
A. Page Layout
B. Mobile Card
C. Field Set
D. Compact Layout
At Universal Containers, the sharing model is set to private. Sales operations, legal, and accounting users all have the Standard User profile. A person from each department will assist the Account Executive in the sales process. The Sales operations and Accounting Reps need read/write access and legal needs read-only access to the Opportunity object.
What should the Administrator do to ensure that each person has the correct access?
A. Create a criteria-based opportunity sharing rule for each user.
B. Assign a custom profile to the users that need access opportunities.
C. Add the users to the opportunity team.
D. Manually share the account record with each other.
Which three fields are available in Locale Settings on the User Record? (Choose three.)
A. Email Encoding
B. Locale
C. Time Zone
D. Currency
E. Language
What will happen when a user attempts to log in to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range?
A. The user will not be able to log in at all.
B. The user will be able to log in after the computer is activated.
C. The user will be able to log in without activating the computer.
D. The user will be able to log in after answering a security question.
When case assignment rules are being set up, in which two places should cases be assigned? (Choose two.)
A. Queue
B. Contact
C. Profile
D. User
When creating a new user, which two items must the Administrator ensure before saving the new user record? (Choose two.)
A. Username is added to the Active User Log.
B. Username is in the format of an Email Address.
C. Username is identical to the User's Email address.
D. Username is unique across all Salesforce Orgs.
Universal Containers has three different support groups. Each group works cases for their region only.
How can the System Admin ensure that all the Support Representatives within each region can manage cases generated from only their region in a private org?
A. Create a Support Representative role for each region.
B. Create territory members for each region.
C. Create a queue for each region.
D. Create a predefined case team for each region.
Which two are purposes of the AppExchange? (Choose two.)
A. Partners can download accounts and contacts to collaborate on sales deals.
B. Customers can share and install apps published by Salesforce partners.
C. Administrators can download and customize pre-built dashboards and reports.
D. Support users can install the Salesforce Console for Service custom app.
A user responsible for managing and creating campaigns is unable to create a new campaign, even though the user's profile has the "Create" profile permission for Campaigns.
How should an administrator grant the correct access to the user?
A. Grant the user delegated administration rights to campaigns.
B. Assign the user to the standard Marketing User profile.
C. Create a campaign sharing rule to grant access to the user.
D. Select the Marketing User checkbox on the user record.
Which three settings are controlled by a user's profile? (Choose three.)
A. Field-level security
B. Locale settings
C. Record type assignment
D. Assigned apps
E. Feature license assignment