ServiceNow Certified Field Service Management (FSM) Implementation Specialist: CIS-FSM

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Vendor: ServiceNow
Exam Code: CIS-FSM
Exam Name: ServiceNow Certified Field Service Management (FSM) Implementation Specialist
Certifications: CIS-Field Service Management
Total Questions: 86 Q&As
Updated on: Dec 14, 2024
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Same Questions from the Latest Real Exam

Related CIS-Field Service Management Exams

CIS-FSM ServiceNow Certified Field Service Management (FSM) Implementation Specialist

CIS-FSM Online Practice Questions and Answers

Questions 1

In the Auto-Assignment Confirmation pop up window, what is the category of a previously assigned task which was unassigned, but, then, could not be assigned to any agent?

A. Not Assigned

B. Unassigned

C. Reassigned

D. Assigned

Show Answer

Questions 2

Which operational role is responsible for scheduling appointments and assigning tasks to agents?

A. wm_admin

B. wm_manager

C. wm_qualifier

D. wm_dispatcher

Show Answer

Questions 3

How do you prevent a task which has been rejected by an agent from being dynamically assigned to the same agent in the next 24 hours?

A. Configure custom assignment rules

B. Configure the rejected technician duration system property

C. Configure unassignment constraints for dynamic scheduling

D. Configure agent task rejection preferences

Show Answer More Questions

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