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Cisco Unified Contact Center Express: 500-052

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Cisco Unified Contact Center Express: 500-052

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  • Vendor: Cisco
  • Exam Code: 500-052
  • Exam Name: Cisco Unified Contact Center Express
  • Certifications: Cisco Specialist
  • Total Questions: 90 Q&As
  • Updated on:
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Cisco 500-052 Last Month Results

342
Successful Stories of Cisco 500-052 Exam
96.2%
High Score Rate in Actual Cisco Exams
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Same Questions from the Latest Real Exam

Free 500-052 Exam Questions in PDF Format

Related Cisco Specialist Exams

500-052 Online Practice Questions and Answers

Questions 1

Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express?

A. Contact Service Queue

B. Skill Groups

C. Resource Groups

D. competence levels

Show Answer

Questions 2

Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express Enhanced? (Choose three.)

A. Agent Name

B. WrapUp Time

C. Service Level

D. Overflow CSQ

E. Automatic Work

F. Unified CCX Application

Show Answer

Questions 3

A customer purchases 200 Cisco Unified Center Express Premium agent seats in order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?

A. a router

B. a gateway

C. 30 outbound IVR ports

D. 30 agent seats

E. 15 agent seats

Show Answer More Questions

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