Which three options cannot be validated using the Cisco Unified Communications Sizing Tool in a Cisco Unified CCX deployment configuration? (Choose three.)

A. number of silent-monitoring and remote-monitoring sessions

B. bandwidth requirement between Cisco Unified CCX and SocialMiner in an agent web chat deployment

C. number of historical reporting sessions

D. bandwidth requirement for remote agents who are connected over a WAN to Cisco Unified CCX

E. number of ASR and TTS ports

F. bandwidth requirement between two Cisco Unified CCX nodes in a high availability over WAN deployment

In a typical Cisco Unified CCX agent web chat deployment for an online retail shop, Cisco Social- Miner can be deployed in which location?

A. Internet

B. demilitarized zone

C. corporate network

D. wherever the Cisco Unified CCX server is deployed

Which of the following is not an input that is required when you install Cisco Unified CCX?

A. application username

B. platform administrator username

C. IP address

D. default language

E. time zone

Which step library is included in the license for Cisco Unified Contact Center Express Standard?

A. ICM steps

B. email steps

C. document steps

D. database steps

What information from the first node is used as the secret key during second node installation?

A. administrator password

B. application user password

C. security password

D. IP address

What is the purpose of relative filters?

A. generate historical and real-time reports for the previous week

B. generate historical time reports for the previous week

C. filter spam emails from reaching the email queues

D. report on previous port usage

Which three tasks are required to deploy a Cisco Unified Contact Center Express application? (Choose three.)

A. create a trigger

B. upload script to repository

C. restart the Cisco Unified CCX Engine

D. specify the maximum number of sessions

E. configure default session timeout

Which three of the following tasks can be performed using Cisco Unified Real-Time Monitoring Tool? (Choose three.)

A. collect trace files

B. stop and start Cisco Unified CCX services

C. view syslog messages

D. perform backup and restore functions

E. monitor the health of the Cisco Unified CCX system

Which two releases require physical media to be ordered and received prior to patching or upgrading Cisco Unified Contact Center Express? (Choose two.)

A. minor release

B. major release

C. service update

D. engineering special

You should perform which three steps when troubleshooting a Cisco Unified Contact Center Express engine "Java out of memory" crash? (Choose three)

A. Collect the thread dump for Cisco Unified CCX Engine

B. Check to see if the customer has installed any third party applications

C. Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool.

D. Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool

E. Talk to the customer about the deployment and usage pattern. F. Check the Cisco Unified CCX Serviceability Control Center