Which of the following involves finding and correcting the MOST important reason for performance issues?

A. Root cause analysis

B. Replicating the problem

C. Defining preventative action

D. Theory of probable cause

A technician notices a rack mounted server is beeping without booting up. The NEXT step to diagnose this issue would be to:

A. continue to power cycle the server until it boots normally.

B. count the beeps and reference the service manual.

C. disable the alarm within the server.

D. install the server into a different rack.

A systems administrator is attempting to connect via RDP to a server that is running Windows. However, the systems administrator cannot connect to the machine via RDP to reboot it and apply updates. Which of the following methods should be used to access the machine and perform a reboot if the server is not physically accessible?

A. ILO/iDRAC

B. TCP/IP

C. SSH/SCP

D. VNC/VPN

Users report they periodically cannot access shares on a file server. The file server has a static IP address of 10.4.0.130. A technician discovers a message about an IP address conflict appearing on the file server. Which of the following should the technician do FIRST to resolve this issue?

A. Create a DHCP reservation

B. Enable DNS options

C. Increase the DHCP scope range

D. Reconfigure the default gateway on the server

Which of the following must be done to properly conduct testing of the data backup portion of a disaster recovery plan?

A. Perform an integrity test of backup media.

B. Verify data on backup media can be read.

C. Verify that backups have occurred and were successful via the logs.

D. Restore backed up data to a test server.

While troubleshooting a video problem on an application server, the system administrator has determined that the video firmware should be updated. Which of the following sources should be used to locate an appropriate update for this hardware? (Select TWO).

A. Third-party manufacturer

B. Video chipset manufacturer

C. Server manufacturer

D. Operating system manufacturer

E. Shareware file sharing site

A technician receives a report that two users are having difficulty retaining connections to a server hosting a company application. On testing, the technician sees the following:

Initial connections to the server are sporadic.

If connected, the client is dropped within 30 seconds.

Attempting to reconnect is sometimes successful but other times requires multiple attempts.

Local testing on the server reveals no problems.

Given these symptoms, which of the following is the MOST likely cause of the problem?

A. Two workstations have been configured with the same IP address.

B. Two separate NICs have the same MAC address.

C. There are multiple DNS entries for the same host.

D. Routing has been configured incorrectly for the clients.

A server fails to boot. During POST, the technician hears one long beep and two short beeps. Which of the following should the technician reference to determine what hardware has failed?

A. Operating system vendor's website

B. Hardware compatibility list

C. Motherboard documentation

D. Bios settings

An administrator thinks that a particular network connection is dropping packets. Which of the following tools would the administrator use to BEST identify where the packets are being dropped?

A. tracert

B. ping

C. nslookup

D. netstat

A technician is configuring a new server on the network. The technician wants the server to be a default gateway for network devices. Which of the following should the technician use to BEST provide the server with the proper IP address?

A. A static IP address outside of the DHCP scope

B. A static IP address with a scope reservation

C. A dynamic IP address assigned by the DHCP server

D. An IP address that can be publicly routed