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VCE
You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application.
How do you satisfy the request?
A. Circumstance the existing Open field value record on the application name and update the status value to Open-Review.
B. Add the Open-Review status to the Application record for the application.
C. Create a field value record named Open-Review for. pyStatusWork with the Apply To class set to the class group.
D. Create a field value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application
Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?
A. Add an Approve/Reject step and enable email and mobile approval.
B. Add an Approve/Reject step and a Send Email step.
C. Add an Approve/Reject step with mobile approval enabled and a Send Email step.
D. Add an Approve/Reject step and enable email notifications on the case type.
Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address.
Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose Two)
A. Configure the request type as a weighted condition.
B. Configure the tenant name as a basic condition.
C. Configure the apartment address as a basic condition.
D. Configure the apartment address as a weighted condition.