Which of the following key data objects is associated with the Service Portfolio functional component?

A. Service Contract

B. Conceptual Service

C. Portfolio Backlog Item

D. Scope Agreement

Which key data object associated with the Change Control functional component records the data required to manage the change lifecycle?

A. The Change Control data object

B. The RFC data object

C. The Problem, Known Error data object

D. The Interaction data object

What is a key value proposition of the Detect to Correct value stream?

A. Service lifecycle tracking through conceptual, logical, and physical domains

B. Timely identification and prioritization of an issue

C. Increased fulfillment efficiency through standard change deployment and automation

D. Standardized service development and delivery

Which model consists of the set of essential building blocks that create or consume data objects, together with their relationships?

A. The Information Model

B. The Functional Model

C. The Service Model

D. The Integration Model

Complete the sentence. Abstraction Levels 1 and 2 of the IT4IT Reference Architecture are known as _________________.

A. Conceptual Service Design and Logical Service Design

B. End-to-End Overview and Value Stream Documentation

C. Computation-Independent Architecture and Platform-Independent Architecture

D. End-to-End Overview and Solution Architecture

What is a purpose of the Test functional component?

A. To create Defect data objects that are consumed by the Defect functional component

B. To maintain traceability of each Requirement to the original source

C. To monitor and report on the results of each integration build

D. To keep track of all Defects by registering Defects of all types, including security-related Defects

What are the core concepts of the IT4IT Reference Architecture at Level 1?

A. Value Stream, Functional Component, Service Backbone Data Object, Lifecycle Data Object, Relationships.

B. Governance Risk and Compliance, Sourcing and Vendor, Intelligence and Reporting, Finance and Assets, Resource and Project

C. Conceptual Service, Service Release, Service Release Blueprint, Service Catalog Entry, Actual Service

D. IT Value Chain, Strategy to Portfolio, Requirement to Deploy, Detect to Correct, Request to Fulfil

Which of the following statements best describes the Level 2 class model?

A. It is another name for the System of Record Fabric

B. It is vendor-specific

C. It is an expansion of the Level 1 class model

D. It defines the relationship between Capability Discipline and Functional Component as part of the normative requirements

What does the IT4IT Information Model consist of?

A. The Service Model and the Service Backbone

B. Value streams and functional components

C. Data objects and their relationships

D. Capabilities and IT processes

Which value stream connects consumers with IT goods and services?

A. Detect to Correct

B. Strategy to Portfolio

C. Request to Fulfill

D. Requirement to Deploy