An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?

A. Digital positioning

B. Organizational disruption

C. Digital transformation

D. Operational technology

An organization is planning a large scale digital transformation programme to significantly improve its digital capabilities. Which Is the BUT approach for defining and implementing this programme?

A. The Chief Digital Officer should define and implement the programme

B. A digital task force should be appointed to define and Implement me programme

C. individual initiatives should be defined and implemented separately

D. The organization's governing body should define and implement the programme

A service provider a developing an operating model to support a new social media service that enables their business strategy.

They have included the following in the operating model:

1.

a definition of how suppliers will be Involved in the delivery of the service

2.

a description of me main performance measures required

Which additional element MUST be included to ensure that the essential themes of the operating model are covered?

A. A list of vendors who will provide the components mat form the social media service

B. An inventory of the mam technology components that will be located at the head office data centre

C. Definitions of the service management toolsets needed to support the service

D. Descriptions of the series of steps for the work that is required to create and support the service

An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high. Which is the BEST approach to pricing and charging for the services in the new market?

A. Adopt a short-term Increase in the pricing and margins

B. Adjust competitive prices for the market and competition

C. Ensure service costs are clear to the consumers to help regulate prices

D. Establish long-term contracts with fixed prices to help secure future Income

Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?

A. Vision and strategy should be defined by the executive leader and communicated to me divisions

B. Vision and strategy should be defined by the governing body and communicated to the divisions' leaders

C. Vision and strategy should be defined in collaboration with the leaders of the organization and division

D. Vision and strategy should be defined in collaboration with the enterprise architects and consultants

Which statement about metrics is CORRECT?

A. Leading metrics ate difficult to measure, but easy to Influence

B. Lagging metrics are easy to measure and to influence

C. Legging metrics report what has been achieved

D. Lagging metrics predict what a is likely to happen in the future

Which is an example of industry disruption?

A. A service provider has launched a new app to support collaboration that is easy to use, and is popular with consumers from many markets

B. An organization transitioned a large number of its services to a cloud provider to remain competitive In their market

C. A mobile phone provider has adopted a new operating model in response to threats from the competition which has resulted In the provider becoming the market leader

D. A software provider has developed a new satellite navigation system for the serf-driving cat market that has become the system of choice for car manufacturers

A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units.They want to change so that they

can develop and deploy solutions rapidly In response to constantly changing market needs. How should they change their funding model to support this?

A. Switch 10 funding teams and value streams

B. Switch to funding programmes and protects

C. Provide additional funding lo development and operations

D. Provide additional funding via the research and development budget

An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway. What combination of risk capacity and risk appetite this situation?

A. Low risk capacity, high risk appetite

B. High risk capacity, high risk appetite

C. Low risk capacity, low risk appetite

D. High risk capacity, low risk appetite

An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.

What else do they need lot the digital transformation to succeed?

A. Management of threats and opportunities

B. Improved use of automation

C. Management of staff skills and competence

D. Linked processes and practices to value creation