Which of the following components acts as a SIP Proxy to relay SIP messages between a Media Gateway and IPCS?

A. Arbitrator

B. PopGateway

C. SIP Session Manager

D. Voice Communications Server

A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary Voice Application CANNOT include __________.

A. The fully qualified name of the web server that hosts the application

B. The numeric IP address of the web server that hosts the application

C. The name of the first page of the voice application

D. The path to the .XML file

During GVP 8.x configuration, ASR and TTS must be configured with the Call Control Platform IP address and port number.

A. True

B. False

MS SQL Server needs to be installed when which of the following features are deployed? (Select all that apply.)

A. ASR

B. OBN

C. Policy Manager

D. EMS Reporting

Where can you change how often the VAR Event Consolidator runs?

A. You cannot change how often VAR Event Consolidator runs

B. Within EMPS, under Servers, RPTR, , ConfigEventC. Locate the Management Tab and change the parameter, "Application Reporter Event Consolidation (minutes)".

C. On the server running Genesys Studio, click on Build, Configure Reporting.

D. In the Windows Control Panel, Scheduled Task option

Which is NOT a feature of a GVP In-Front of switch configuration?

A. Operator Hang up detect

B. Transfer caller entered data

C. Whisper to Agent

D. Treating missing DNIS

How many steps are necessary to add a new ivr profile in EMPS?

A. One step: Click Add New IVR Profile. You can provision on the same screen.

B. One step: Use the Bulk Provisioning Tool (BPT) to generate the IVR Profile.

C. Two steps: Click Add New IVR Profile and then provision the IVR Profile.

D. Three steps: Click Add New IVR Profile, then provision it, and then click on Deploy.

The .XML and .xml files are generated when __________.

A. A call arrives at the VCS

B. An application is created and configured in EMPS

C. The WatchDog on the EMPS is restarted

D. Requested by the IVR Server

For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through what mechanism?

A. VCS request to the T-Server via IVR Server

B. VCS requests to the Dialogic telephony board

C. A route point corresponding to the appropriate strategy

D. VCS request directly to the ACD/PBX

When you make a change to a parameter, such as PopGateway, Route1, Route Type from InBound to OutBound, what needs to happen for this change to go into effect?

A. Restart WatchDog

B. No need to restart anything. New parameter value goes into effect immediately

C. Restart the EMPS

D. Restart MRCP Server