When completing a work order in the field, the technician needs to capture two signatures to ensure compliance.

Which steps are needed to configure the signatures capture?

A. create two service reports and add one signature block to each

B. create relevant signature types and add signature blocks to the service report template.

C. create a flow that adds tow signature blocks when the service report is generated

D. create two costume fields for the service appointment and use flows to capture each signature

Universal Containers has Resources working in multiple countries and time zones. Each country has different holidays and working hours as allowed by law. What should a Consultant recommend to implement these parameters with the most flexibility possible?

A. Work Types, Resource Availabilities, and Operating Hours

B. Service Territories, Resource Capacity, and Business Hours

C. Service Territories, Operating Hours, and Resource Absences

D. Skills, Operating Hours, Time Slots, and Holidays.

Universal Containers occasionally needs to use two technicians to complete a job, however the technicians can be onsite at different.

How should a consultant implement this process?

A. Create two service appointments and set the early start to the start time of the first service appointments

B. Create two service appointments and assign two different resources

C. Create one service appointments and schedule two resources

D. Create one service appointments and add two required resources

Universal containers requires trained inspectors to make three site visits per year to inspect containers sites. These visits must be scheduled within 14 days of the inspection due date.

What are two ways s consultant can configure maintenance plans to meet the requirement? Choose 2 answer

A. Auto-generate work orders with a 14-day Generation timeframe.

B. Associate a required skill called site visit to a maintenance plan.

C. Auto-generate work orders with a 14-day Generation horizon.

D. Associate a work type called site visit to a maintenance plan.

Universal Containers performs multi-staged jobs, where the second job can only begin after completion of the first job. How should a Consultant recommend implementing this process?

A. Create two Service Appointments, set the Related Service Appointment and Time Dependency.

B. Create one Service Appointment with the total duration of the two jobs and assign two Resources.

C. Create two Service Appointments and schedule them to the same Resource.

D. Create one Service Appointment and schedule it to two different Resources.

Northern Trail Outfitters has hired a contractor to help with service calls on an as-needed basis. The contractor should be limited to travel a maximum of 50 minutes from home.

Which action should a consultant recommend?

A. Link rules to Relevance Groups.

B. Assign a high efficiency score.

C. Check 'Keep These Appointments Scheduled'.

D. Include a Match Fields work rule.

Universal Containers wants to schedule deliveries using Salesforce Field Service. Each delivery requires that an installation and safety inspection be performed by different Technicians during the same day. The safety inspection needs to be executed after the installation is complete.

How should the Consultant use Complex Work to meet this requirement?

A. Define Same Resource and Same Start dependencies.

B. Define Start After Finish and Same Day dependencies.

C. Define a Start After Finish dependency.

D. Define a Same Start dependency.

Which two features on the dispatcher console should the consultant use to visualize rules violating service appointments? Choose 2 answers

A. Gantz

B. Gantt Map

C. Appointment List

D. Color Palettes

Universal container want to dispatch group of service appointment to there technician the number of service appointment dispatched at the time varies among different services territories. Which two settings should a consultant enable to ensure the service appointments are dispatched correctly?

A. Set the number of services to drip feed on the service territories

B. Set the service appointment to dispatch in the field service settings

C. Enable sharing or dispatch service appointments

D. Enable drip feed dispatching in field service settings

Universal container provides services to multiple machines installed at customer sites. Each machine has different issues that need to be fixed. UC wants to track progress, different part used, and time spent on each machine when dispatching a technician.

How should consultants meet these requirements?

A. Work order will have multiple service appointments. Each service appointment will be linked to the asset

B. Each account will have a service appointment that will represent the work to be done at customer site

C. Work order will have multiple work order line item each work order line item will be link to the asset and have a service appointment

D. Each asset will have a service appointment that will represent work order needed each machine