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VCE
DRAG DROP
Match each key functions of service operation management with its objective.
Select and Place:
What is a function of business relationship management?
A. Determine if the capacity of IT services can deliver the agreed upon service levels
B. Identify requirements and ensure that the appropriate services are provided
C. Identify accurate information for all operational services
D. Determine what the sufficient capacity is to meet business demand
What is a common characteristic of organizations that have adopted modern applications to unlock digital business advantage?
A. They focus on compelling user experiences and responsive designs
B. They leverage only their internal IT infrastructure to develop and deploy applications
C. They leverage only the public cloud to develop and deploy applications
D. They focus on meeting internal users' demands rather than customers' expectations