AW Computing wants to identify If certain customer is eligible for a service contract based on product. How to check it?

A. Entitlements Only

B. Service Contracts with Entitlements

C. Service Contracts with Contract Line Items and Entitlements

What happends when you uncheck enable Content pack creation? Choose 2

A. Users can edit contents of existing Pack

B. Users can edit description

C. Users cannot clone Content Pack

The administrator at Universal Containers needs to convert a lookup relationship to a master-detail relationship. What should the administrator verify to ensure that conversion is successful?

A. No roll-up summaries exist on the lookup object

B. The owner is the same for all related records

C. The lookup field in all records contains a value

D. The lookup field is required on the child object

A lead needs to be assigned automatically to a rep, after 10 days and there is no action, the deal status should be set to Stalled after it has been approved by a Manager. Which automation processes can a system administrator use?

A. Assignment rule

B. Assignment rule, Approval Process, Workflow Rule

C. Assignment Rule, Workflow Rule

D. Assignment Rule, Auto-Response Rule, Workflow Rule

The VP of Marketing is launching campaigns in each region to target accounts that do not have open opportunities. What reporting solution can an administrator set up to assist with this?

A. Standard Filter

B. Cross Filter

C. Reporting snapshot

D. Joined report

A user is trying to access content in a library but is receiving an insufficient privileges message. How should the administrator troubleshoot this issue? Choose 2

A. Determine if the user has been granted viewer permission to the content

B. Determine if the user has been granted "Viewer" permission to the library of interest

C. Determine if the user's profile has the Salesforce CRM Content user permission enabled

D. Determine if the user's record has the Salesforce CRM Content user permission enabled

If a custom lookup field is to be deleted, what choices does a system administrator has to manage the deletion? Choose 3

A. Clear the value of the field in the associated lookup record.

B. Don't allow deletion of the lookup record that's part of a lookup relationship

C. Delete lookup field and the record that contains the lookup relationship

D. Notify the user if a lookup field is deleted

E. Inform the user to create a new record to replace the record related to the lookup field

User reports that workflow is not functioning as expected. What tool can be used to check this issue?

A. Workflow log

B. Apex test Unit

C. System audit trail

D. Debug log

To set up entitlement management, including milestones, entitlement processes, and entitlements templates, which permission needs to be enabled? Choose 2

A. Customize Entitlements

B. Manage Entitlements

C. Customize Applications

D. Manage Milestones

In Collaborative Forecasting, what can a Forecast manager do? Choose 2

A. Ability to assign users to forecasts in the Forecasts hierarchy

B. Ability to edit opportunities of the users below the Forecast hierarchy

C. Ability to see all forecasts of the users below the Forecast hierarchy

D. Ability to view opportunities of the users below the Forecast hierarchy