Coalesce can only use a single field to uniquely identify a record.

A. True

B. False

Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?

A. Strategic Conformance

B. Operational Integration

C. Trustworthy Data

D. Practical Management

When loading a medium amount of data, which is the best method to use?

A. Use Discovery to find software on the network

B. Modify a workflow

C. Manually add through ServiceNow forms

D. Import data

E. Create a business rule

The Software Asset Management Content Service is automatically enabled and cannot be opted out.

A. True

B. False

When creating custom products: (Choose the best answer.)

A. Custom products should not be tracked in ServiceNow.

B. Custom products should not be created for anything included in the content library.

C. Custom products are automatically created in the content library.

D. Custom products should be created for anything included in the content library.

License metrics can be defined for which of the following? (Choose four.)

A. Publishers

B. Users

C. Cores

D. Devices

E. Metric Types

F. Operating Systems

G. Processors

You can view IBM, Microsoft, Oracle and VMware license metrics as part of ServiceNow standard baseline configuration features.

A. True

B. False

Which of the following is required to identify users and devices that have the right to use software?

A. Software License

B. Software Allocation

C. Software Model

D. Software Entitlement

E. Software Installation

What is the purpose of an external audit?

A. To ensure your users are not running any blacklisted software

B. To determine compliance with internally-defined vendor processes

C. To determine compliance with signed vendor agreements/contracts

D. To ensure your entitlements do not exceed your allocations

E. To determine compliance with licensing agreements regarding who, how, and when freeware software is being used

Performance Analytics allows users to: (Choose three.)

A. Track usage of a particular software.

B. Assess publisher compliance over a period of time.

C. Configure software reclamation.

D. View trends of software license allocations.