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SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EHP2: C_TCRM20_72

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SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EHP2: C_TCRM20_72

Want to pass your SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EHP2 C_TCRM20_72 exam in the very first attempt? Try Pass2lead! It is equally effective for both starters and IT professionals.

  • Vendor: SAP
  • Exam Code: C_TCRM20_72
  • Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EHP2
  • Certifications: SAP Application Associate
  • Total Questions: 85 Q&As
  • Updated on: Dec 17, 2024
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SAP C_TCRM20_72 Last Month Results

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Same Questions from the Latest Real Exam

Free C_TCRM20_72 Exam Questions in PDF Format

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C_TCRM20_72 Online Practice Questions and Answers

Questions 1

Which of the following object types can you define in the CRM Middleware administration console?

Note: There are 3 correct answers to this question.

A. Business objects

B. Publications

C. Customizing objects

D. Subscriptions

E. Sites

Show Answer

Questions 2

Which tasks can you accomplish using the design layer?

Note: There are 2 correct answers to this question.

A. Define the colors used in the CRM WebClient UI.

B. Define table paddings in the CRM WebClient UI.

C. Change field labels.

D. Hide certain fields.

Show Answer

Questions 3

What tasks does an Interaction Center agent typically perform?

Note: There are 3 correct answers to this question.

A. Searches for an e-mail using the Interaction Center inbox.

B. Qualifies a lead using a survey.

C. Provides a solution to customer requests using the knowledge search.

D. Answers questions on invoice amounts using the knowledge search.

E. Runs a marketing campaign.

Show Answer More Questions

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