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VCE
Read/Write access for Product Support Cases has been granted via criteria-based sharing rule. However, profile only has Read access. What privilege does the user have?
A. User can edit product support case
B. User cannot edit product support case
C. User can only edit cases he created
D. User can edit only the cases manually shared to him
How can the administrator ensure article managers use specified values for custom article fields?
A. Create a validation rule on the article.
B. Require a field on the page layout.
C. Use field dependencies on article types.
D. Create different article type for different requirements.
In the case team list, users can view the case details and related lists depending on their rights (T/F)
A. True
B. False