Process Capability is defined based on customer requirements, defect free performance and output over time.

A. True

B. False

To minimize waste through the application of Lean Principles we do which of the following?

A. Organize tools and raw materials

B. Keep the work area clean and organized

C. Maintain a proper volume of inventory at hand

D. All of these answers are correct

Y, the output of a process, is the ______________ variable while Xn, the various inputs to a process, are the _____________ variables.

A. Independent, dependent

B. Individual, multiple

C. Sole, multiple

D. Dependent, independent

Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?

A. Documentation is clear

B. Was timely in delivery

C. Required no redo

D. All of these answers are correct

The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.

A. Defect removal

B. Removing waste

C. Overtime reduction

D. Rework reduction

As we conceive and define a LSS project one of the overriding things we hope to accomplish is to reduce the _____________________.

A. Work force

B. Number of process steps

C. Inventory

D. Cost of Poor Quality

A.

B.

C.

D.

The essence of Lean is to concentrate effort on removing waste while improving process flow to achieve _____________ at lower cost.

A. Inventory

B. Sales

C. Speed and agility

D. Downtime

Which of the following are needed to calculate the process capability index, Cp?

A. The specification limits and the Mean

B. The specification limits and σ^ (Sigma Cap)

C. The process Mean and σ^ (Sigma Cap)

D. The upper and lower specification limits

The practice of utilizing Mistake Proofing is also known as ________________.

A. Thorough integration

B. Lean controls

C. On site inspection

D. Poka-Yoke