A physician has notified the technician of a lab record that was improperly routed to a patient file.

Which of the following should the technician do FIRST to resolve the issue?

A. Request the record be resubmitted from the lab.

B. Notify the proper vendor/internal administrative team.

C. Search the Internet for an application patch.

D. Change the record to reflect the proper information.

Which of the following commands is used to determine how many hops are between a client's computer and a server?

A. NET USE

B. IPCONFIG

C. TRACERT

D. FIND

Which of the following is a program that data mines a machine and sends the data out to a host?

A. Phishing

B. Whaling

C. Spyware

D. Malware

Which of the following is an important limiting factor for a FTP server?

A. Maximum open client connections

B. L2TP encryption limits

C. Graphical processing power

D. Port 80 traffic filtering

Which of the following is MOST important for an office technician to maintain in a fully cloud based EMR/EHR environment?

A. EMR/EHR system backups

B. The applications and updates of all office systems

C. EMR/EHR servers

D. Internet connectivity

Which of the following are methods used to prevent unauthorized access to PHI? (Select TWO).

A. Make backup hard copies of important medical documents.

B. Discuss patient's condition with medical staff.

C. Copy data to a flash drive.

D. Follow regulated disposal of PHI documents.

E. Log off the computer while away.

Which of the following is the BEST way to determine if an application is corrupt on the client's workstation?

A. Reinstall the program

B. Reboot the server

C. Try an alternate log in

D. Use another workstation

Which of the following would be the MOST probable cause of a PACS system not being able to retrieve data from any offsite modality?

A. Secure site-to-site connection failure

B. Active directory failure

C. Router firmware was not upgraded

D. Improper login credentials were used

Which of the following takes effect if a file has both share permissions and NTFS permissions?

A. The maximum level between the two permissions

B. Only the NTFS permissions take effect on the file

C. Only the share permissions take effect on the file

D. The minimum level between the two permissions

A physician's office is trying to sign in to the EMR/EHR application remotely, and when the physician clicks on the application icon it does not respond.

Which of the following is the MOST likely problem?

A. Remote access plug-in is not installed

B. The physician lacks the proper credentials

C. The machine requires a reboot

D. The mouse needs to be replaced