Which three statements are reasons why customers consider Cisco as their collaboration solutions partner? (Choose three.)
A. The Cisco collaboration portfolio is built on open standards and stands for collaboration interoperability.
B. The Cisco collaboration portfolio is exclusive to software rather than hardware solutions.
C. The Cisco collaboration portfolio is creatively designed with a single solution model that fits all customer choices.
D. Cisco has the most comprehensive collaboration portfolio and flexible delivery model offerings in the market.
E. Cisco is the market leader with the best-in-class telephony, conferencing, and video solutions.
F. The Cisco comprehensive and flexible collaboration portfolio is lowest-priced option when compared to competitors
Once you define the customer's value chain, you will be able to identify departments managing core processes where the Cisco Collaboration Architecture will bring highest business value.
Which two of the following departments typically manage core processes? (Choose two.)
A. Procurement
B. Sales and Marketing
C. Logistics and Operations
D. HR Management
E. Research and Development
The Finance manager of an organization is concerned about switching their existing PBX to IP. Which response describes the value of the Collaboration Architecture?
A. Cisco and Cisco Partners have vast experience in smooth migration scenarios. Deployment has no risks
B. Collaboration Architecture is much more than just IP telephony. A fully-deployed solution optimizes business processes and enhances customer satisfaction.
C. Our competitors are sticking to PBX solution and are losing market share Collaboration is a risk-free approach.
D. Our solutions create a satisfied workforce, which results in higher productivity.
Which company stakeholder may ask questions relating to improving resource efficiency while maintaining regulatory compliance during evaluation of a new architecture or strategy?
A. Chief Financial Officer
B. Chief Information Officer
C. Chief Executive Officer
D. Vice President
Which option represents an organizational change objection?
A. We are expanding and acquiring new business. This is the wrong time to switch to collaboration.
B. How can we justify the fact that it is far more expensive than upgrading our existing solution?
C. How can a collaboration architecture help reduce our operating expenses?
D. A migration is impossible without high costs or operational fallouts.
Which option is a next-generation agent and supervisor desktop that offers a user-centric design to enhance customer care satisfaction along with a collaborative experience?
A. Cisco WebEx
B. Cisco SocialMiner
C. Cisco Finesse
D. Cisco Jabber
Which three building blocks of the business model canvas help to achieve efficiency? (Choose three.)
A. key partners
B. key resources
C. revenue streams
D. channels
E. cost structure
F. customer segments
Cisco supply chain agility solutions are addressing a crucial part within the manufacturing industry.
Which of the following is the main driver of that branch of industry?
A. Adopt the supply chain to changing markets
B. Achieve lower unit costs
C. Achieve stronger competitive position in the marketplace
D. Increase utilization of manufacturing plants
E. Ensure quality standards to customers
Which statement is an important selling point for Cisco against Avaya?
A. Cisco has acquired more than 100 innovative companies.
B. Cisco can offer a complete end-to-end solution.
C. Cisco supports deskless workers.
D. Cisco is well respected and is the proven leader in collaboration.
Which statement describes the Cisco strategy for Cisco Telepresence?
A. Cisco Telepresence is personal, single-purpose, and immersive.
B. Cisco Telepresence is a pure, high-end videoconferencing solution.
C. Cisco Telepresence is personal, multipurpose, and immersive.
D. Cisco Telepresence is low-cost video for everyone, everywhere.