Advanced Collaboration Architecture Sales Specialist: 700-037

In which layer of the Cisco Collaboration Architecture do you find session and content management?

A. Endpoint device layer

B. Collaboration applications layer

C. Infrastructure layer

D. Collaboration services layer

Which two characteristics are differentiators for the Cisco ISR router compared to the competition? (Choose two.)

A. Decoupling the delivery of software from hardware on optional service modules

B. Integration of WLAN access points

C. Routes network traffic down alternative paths to avoid congestion, which switches cannot do

D. Support of analog voice connections

E. Operational simplicity through a single, universal Cisco IOS Software image. Services Ready Engine.EnergyWise innovations, and investment protection

Which three options are ways to strengthen an existing relationship with the customer? (Choose three.)

A. Posing solution questions to help the customer envision improvements

B. Asking issue questions and inquiring why these issues are important

C. Leveraging existing relationships

D. Asking provocative questions and making statements

E. Determining the type of questions and the manner and sequence of asking them

F. Aggressively pursuing additional contact