To log in to the Avaya Aura Media Server (AAMS) Element Manager (EM) from a browser, you must enter the correct URL.
Which URL format is correct to access the AAMS Element Manager (EM)?
A. https://
B. https://
C. https://
D. https://
On which servers is the Enable Switchover function available when configuring Avaya Aura Contact Center (AACC) High Availability (HA)?
A. Primary Server
B. Primary and Backup Servers
C. Active and Standby Servers
D. Active Server
Which features should be enabled in the Windows Server operating system before you install Avaya Aura Contact Center?
A. IIS and XPS Viewer to view reports on the server.
B. Storage Manager for SAN's for managing the remote backups and IIS
C. TFTP Client to Backup of the CCMA configuration files to remote TFTP Server and XPS Viewer to view reports on the server.
D. Simple Network Management Protocol and Windows Server Backup for monitoring and controlling of Network elements and Server backups.
You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications.
What is the minimum required amount of RAM needed for the client computers?
A. 8 GB
B. 4 GB
C. 1 GB
D. 2 GB
In a customer's Local Area Network, some segments in the network do not allow multicast for transmitting data.
When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?
A. In the Minimum Unicast Sessions box, type the minimum number of simultaneous unicast sessions that the server is directed to allow.
B. In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.
C. In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.
D. In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.
The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.
Which CCMA user accounts are created during the Avaya Aura Contact Center (AACC) installation?
A. iceAdmin IUSR_SWC
B. AAD_User AACC_Admin
C. AACC_Admin IUSR_SWC
D. BKup_SWC iceAdmin
You are preparing to install an Avaya Aura Contact Center R7 (AACC) on a server that has been supplied by the customer. You need to verify that the server meets the requirements to run AACC.
In which Avaya support document will you find the server requirements?
A. Avaya Aura Contact Center Overview and Specifications
B. Avaya Aura Contact Center and Avaya Aura Unified Communications Platform Integration
C. Avaya Aura Contact Center Administration
D. Avaya Aura Contact Center Commissioning for Avaya Aura Unified Communications
Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into historical and real-time databases?
A. Contact Center Manager Administration (CCMA)
B. Communication Control Toolkit (CCT)
C. Contact Center Manager Server (CCMS)
D. Contact Center Multimedia (CCMM)
Avaya Aura Contact Center (AACC) uses the media processing capabilities of the Avaya Aura Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.
Which three statements regarding AACC and the AAMS are true? (Choose three.)
A. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.
B. AACC does not require a license for each AAMS instance in the solution.
C. AACC integrates with AAMS using Media Server Markup Language (MSML) based communication.
D. AAMS provides a MSML-based service type named ACC_APP_ID.
Avaya Aura Contact Center (AACC) 7.1 supports Avaya Aura Media Servers (AAMS) using High Availability (HA).
Which statement about AAMS licenses for an HA pair configuration is true?
A. They are not needed in the AACC 7.1 HA solution
B. Each server in an HA pair configuration requires a license
C. They are included in the AACC 7.1 HA solution
D. The license of the Primary Server is used with the Backup Server