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Avaya Aura Call Center Elite & Elite Multichannel Solution Design: 33820X

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Avaya Aura Call Center Elite & Elite Multichannel Solution Design: 33820X

Want to pass your Avaya Aura Call Center Elite & Elite Multichannel Solution Design 33820X exam in the very first attempt? Try Pass2lead! It is equally effective for both starters and IT professionals.

Vendor: Avaya
Exam Code: 33820X
Exam Name: Avaya Aura Call Center Elite & Elite Multichannel Solution Design
Certifications: Avaya Certifications
Total Questions: 64 Q&As( View Details)
Updated on: Jan 30, 2025
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33820X Online Practice Questions and Answers

Questions 1

Call Center Elite Release 8.x continues to support SIP end-to-end deployments, and is aimed at supporting Avaya Aura enhancements.

To support large capacity SIP call centers, what Is the number of concurrently logged in ACD SIP agents supported In Call Center Elite Release 8.x?

A. 15,000

B. 10,000

C. 5000

D. 12,000

Show Answer

Questions 2

Avaya Intelligent Xperiences provides different Avaya OneCloud deliveries.

Which software delivery is multi-tenant and designed for customers that require more standard feature functionality in their UC and CC solutions?

A. Public

B. Private

C. Hybrid

D. CPaaS

Show Answer

Questions 3

A customer wants to use their Contact Center strategically, rather than just as a mechanism to field customer calls. Which three are Workforce Engagement optional add-ons? (Choose three.)

A. Customer Feedback

B. Speech/Voice Analytics

C. Quality Monitoring

D. Workforce Management

E. Desktop and Process Analytics

Show Answer More Questions

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