Your client has situations where sometimes Customer Service Representatives (CSR) need to enter a sales order and then come back to it later to resolve client questions, add more information or lines, and so on.

What is the correct way to handle this request?

A. Add Order Activity Rules and then use Speed Status Update to advance the order.

B. Create an Order Type for this type of order with its own Order Activity Rules. Then create a version of the Pick Slip program to process these orders.

C. Create a Line Type that does not affect inventory levels and then have the CSR change it to an S line after all issues are resolved.

D. Create a hold code that the CSR adds at order entry and then removes when the order is ready to progress.

Identify the option that contains the components required for setting up advanced preference processing.

A. Sales Order Entry processing options, Order Activity Rules, System Constants, and Preference Master

B. Sales Order Entry processing options, Branch/Plant Constants, Preference Details, and Hierarchy

C. Adjustment Definitions, Hierarchy, Branch/Plant Constants, and Preference Details

D. Preference Schedules, Preference Details, System Constants, and Sales Order Entry processing options

E. Hierarchy, Preference Master, System Constants, and Schedules

What two statements are true about processing blanket orders? (Choose two.)

A. When releasing a blanket order, you are not allowed to change Branch/Plant, but are able to change the Ship To and Supplier fields.

B. When entering a blanket order, specify the goods or services to be received on a periodic basis.

C. Purchase orders and blanket orders are required to have different order types.

D. To receive a portion of the goods or services on a blanket order, release the quantity or amount to create the purchase order.

Your client has a business requirement to manually audit carrier invoices against Freight Audit History (F4981) and later create an A/P voucher so that carrier will be paid.

How can you ensure that carrier invoices will follow the required process?

A. A correct GL/Class code needs to be added to the Carrier's Supplier Master.

B. Auto Pay flag in the Carrier Master needs to be off.

C. Freight allocation needs to be on at the charge code for Payables.

D. A different version of the freight update program (R4981) needs to be used.

Which three functions are available to grid users? (Choose three.)

A. Customization of individual data items by color is available.

B. Preload a list or range of values into the data item fields.

C. Always use the Personalized Grid Button to create a grid format override.

D. When exporting data from a grid, all data fields are exported regardless of security.

Your customer wishes to process orders so that a minimum quantity always gets ordered for a line. For example, if the rule is 85% and 10 were ordered, then E1 must fulfill a quantity of 9.

Which fulfillment option should they use?

A. Order fill percent rule

B. Cancellation rule

C. Line fill percent rule

D. Release rules

To set up commissions for a salesperson, which three elements must be linked? (Choose three.)

A. Order type

B. the DMAAIs (Distribution and Manufacturing Automatic Accounting Instructions)

C. Commission Percentage

D. Customer

If your customer requires lots to be restricted to one item and one branch/plant, where would you find the required settings for this?

A. System Constants

B. Item Availability Definition

C. Application Constants

D. Branch/Plant Constants

Your client is attempting to purge closed purchase orders. They have run the Detail (F4311) Purge program (R4311P) and the F4301 Purchase Order Header Purge program (R4301P). However, some purchase order header records still exist for orders they insist are closed. You discover that they create purchase orders that include stock, nonstock, freight, and text lines.

What is causing the purchase order header records to remain in the system?

A. Purchase orders will freight lines cannot be purged.

B. The Close Text Lines program (R43960) was not run before purging data.

C. Purchase orders with text lines cannot be purged.

D. The Close Freight Lines program (R43960) was not run before purging data.

A company has a customer who usually orders the same items, but not on a regular schedule. You have recommended that they create templates to increase order entry efficiency.

Which two steps are required? (Choose two.)

A. Attach the recurring order template to the customer in the Customer Master program (P03013).

B. Turn on order template processing in the Sales Order Entry program (P4210) processing options.

C. Use the Customer Template Rebuild program (R42815) to create a template from the customer's order history.

D. Use the Recurring Order Template Rebuild program (R42808) to create a recurring order from the customer's order history.

E. Turn on recurring order processing in the Sales Order Entry program (P4210) processing options.