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VCE
Identify the sequence of steps you must follow to disable the Service Communication channels.
A. Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect all the options.
B. Navigate to Setup and maintenance > Selectthe Service offering > Select setup at the Administration section > Click Change configuration > Select the "Disable" column in "Service entitlements"
C. Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Communication Channels > Deselect the "Communication" option.
D. Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect the "Communication Channels" option.
E. Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Deselect the "Enable" column in "Communication Channels".
What is the main function of the Data Security Policies?
A. defines the data a particular user can see and/or modify
B. defines the views the application can access
C. defines the privileges and roles a particular user can have
D. defines the views or functionalities the user can access
E. defines the actions a particular user can do
Which four statements are correct about hotkeys for Action Commands?
A. They allow a user to escalate a service request.
B. They have default values.
C. They can all be modified.
D. They allow a user to forward a service request.
E. They can be assigned to a custom action script.
F. They allow a user to copy a service request.