Your customer requires the option for supervisors to "supervise"Junior engineers as they are performing certain activities.
For this functionality, you have created a new "Supervision" internal activity to manually link these activities so they start at the same time by different resources.
Which option is a valid wayto configure this?
A. Create a new (related) Link Template with "Different Resources" Assignment Constraint.
B. Create a new (simultaneous) Link Template with default values.
C. Create a new (simultaneous) Link Template with "Different Resources"Assignment Constraint.
D. Create a new (related) Link Template with default values.
After reviewing the overall performance metrics of their workforce, a company identified that their technicians are frequently arriving at jobs late.
They want to use reoptimization to reduce the amount of lateness and improve their technicians' on-time arrival.
Which setting is required to do this?
A. Enable Reoptimization within the routing plan, then select "Reduce overdue."
B. Enable Reoptimization within the routing plan, then select "Assign overdue activities."
C. Enable Reoptimization within the routing plan, then select "Reduce overtime "
D. Enable Reoptimization within the routing plan, then select "Assign high priority activities."
E. Enable Reoptimization within the routing plan, then select "Optimize routes."
Which two statements are correct regarding the characteristics of an SLA window?
A. An SLA window indicates when an activity should be completed.
B. An SLA window indicates how long an activity should take to complete.
C. An SLA window indicates that there is enough time available within it to perform an activity.
D. An SLA window indicates when an activity should start.
Which two statements are true regarding integrationsbetween OFSC and DBaaS?
A. Customers with a BICS instance can use DBaaS as a data source for data migration to extend the current BICS data limit.
B. Integration supports the transfer of OFSC data directly into DBaaS either in bulk once per day or automatically in real-time.
C. Integration enables automatic bulk import of DBaaS data directly into OFSC as part of the Daily Upload file.
D. DBaaS integration enables OFSC to act as a system of record for activity data.
Which two default attributes serve as stand-alone keys for work zones?
A. Service Code
B. Completion Code
C. Fault code
D. Zip code
E. Travel area
F. City
Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference. Which two options fulfill that customer requirement?
A. Assign all work zones at the parent level in the Resource Tree.
B. Create a single work zone with no work zone keys and assign it to all resources
C. Deselect "work zone support" in Business Rules to disable routing consideration of zones entirely.
D. Deselect "work zone support" in the routing plan configuration screen for all routing plans.
E. Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.
An activity with an "Installation" work skill exists in a bucket and is ready to be routed.
The resource has nowork skills designated on his or her record, but qualifies for that activity in all other categories.
How does routing handle the assignment of this activity?
A. Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.
B. Routing allows the activity to be assigned to that resource.
C. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.
D. Routing failswith a "no resource with required work skills" error.
When creating a filter for use within the List/Time/Map/Daily screens in Oracle Field Service Cloud (OFSC), which option specifically enables a user interacting with the filtfr on those screens to enter a value of their choice?
A. Select the 'Dynamic' option when specifying the filter conditions.
B. Select the 'Is not empty' option when specifying the filter conditions.
C. Select the'Contains' operator option when specifying the filter conditions.
D. Select the 'In' operator option when specifying the filter conditions.
A new Activity Type Group called 'Low Priority Work1 has been created in Oracle Field Service Cloud (OFSC) and a number of Activity Types from the 'Customer' group have been moved into this new group.
You have been tasked to change the Time Slot for these Activity Types to 'All-Day' because they are low priority.
How do you configure this via theActivity Types screen?
A. Modify the 'Low Priority Work' group and set the Time Slot to 'All-Day'.
B. Select the first Activity Type within the group, click 'Modify' and set Time Slot to 'All-Day'. Then use the 'Clone' function to update the remaining Activity Types.
C. For every Activity Type you need to modify, click the 'Modify' action and select the 'All- Day' Time Slot for them.
D. Select the Activity Types within the group, and then click Time Slot and choose 'All-Day'.
Your customer wants help configuring a message scenario that, when launched, populates a proper* (A_TIME) with the time the message was created (message_time_of_creation). What must be entered in the subject and body of the message pattern to support this requirement?
A. The message subject should be: {A_TIME}. The message body should be: message_time_of_creation.
B. The message subject should be: message_time_of_creation. The message body should be: A^TIME.
C. The message subject should be: {message_time_oLcreation}. The message body should be: {A_TIM.
D. The message subject should be: {A_TIME}. The message body should be: {message_time_of_creation}.
E. The message subject should be: A.TIME. The message body should be: {message_time_of_creation}.